This session will present the real-world, immediately implementable solutions that will make a significant difference in complex, multi-provider/client stakeholder relationships. You should attend...
Browse the SRC
Shark Tank, the critically-acclaimed reality show, has reinvigorated entrepreneurship in America. In this Latin American Services version, the executives who dare to enter the Tank must try to...
Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model,...
Just like people, businesses have relationships - and they have various ways of starting. For relationships to be successful over time, both parties must be happy. This session presented the...
In Sales and Marketing, companies use Customer Satisfaction Surveys to provide indicators of consumer purchase intentions and loyalty. According to Wikipedia, "Customer satisfaction data are...
This report, part of the DiverseCity Counts research series, is an examination of supply chain policies and practices of large public, private and voluntary organizations. These policies and...
IHS | Synergy Services
Do you know who works for your organization? Is your understanding of what constitutes an employee the same as the government’s? This session will cover the...
Blue Lynx Media, a Tribune Company | Dentons | EXL
Historically, when the Tribune Company sought to outsource various transaction processing, finance and accounting functions, it...
This presentation includes: Challenges of buying goods and services for MKT; Impact of being involved during different procurement stages; Main steps to acquire MKT goods and services; Supplier...
“Get over it: SLAs will make or break your business (and career).”
I heard that from more than one of my managers early in my career, way back when “we’ve done this for 20 years, SLAs are a...