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It's not difficult to see why risk is often a top driver for formalizing the management of a contingent workforce program. A flexible workforce can make a company nimble and efficient, but also...

Legal Process Outsourcing, and law firm oriented KPO are dramatically changing the way that legal services are delivered. The dual forces of improved technology and globalization finally reached...

Industry, scope, size and whether it is a first or second generation program, create complex dynamics when determining engagement models for independent contractors. This session focused on the...

The number of independent service professionals serving businesses has been growing at about three times the rate of overall employment over the past five years. Utilizing this rapidly growing...

In this session, USAA presented their Enterprise Supplier Governance Framework and how they operationalized the framework using specialized tools, processes, standards and training. The presenters...