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Health care providers across the globe find themselves in a persistent tug-of-war with increased demand for services on one side and rapidly rising costs on the other. Health spending is expected...

This white paper - now in its second edition - is a collaborative effort among the University of Tennessee (UT), the Sourcing Industry Group (SIG), the Center for Outsourcing Research and...

Corporate real estate (CRE) outsourcing is becoming more progressive and innovative than ever before - and far less transactional. According to JLL's new report, "The Converging Priorities of CRE...

Most of us have learned how to negotiate to get the best "deal." Many savvy negotiators have by now learned the hidden secrets of "winning" by shifting risk to the supplier through contractual...

Topics in this session included:

  • How conventional outsourcing agreements can drive perverse incentives
  • Real examples of how...

University of Tennessee | McCarter & English

Perhaps no other topic creates as much apprehension between a buyer and supplier as trying to negotiate a fair price. The...

Kimberly-Clark | University of Tennessee, Baker & McKenzie

The Vested model promotes principles that bridge the customer/vendor gap. But applying these in practice can...

Authors:

"Governance structures matter. Effective contract governance is especially important for outsourced services, because the supplier or service provider becomes an extension of the...

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