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Unpacking Outsourcing Governance: How to Build a Sound Governance Structure to Drive Insight Versus Oversight

Authors:

"Governance structures matter. Effective contract governance is especially important for outsourced services, because the supplier or service provider becomes an extension of the company doing the outsourcing. A sound governance structure provides consistent management along with cohesive policies, processes, and decision rights that enable parties to work together effectively and collaboratively over the life of the agreement..."

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