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This session will include success stories and challenges faced by sourcing and procurement executives in the retail industry. Panelists will provide insights across a number of topics including IT...

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...

For Pacific Life, managing an extended workforce program requires strong coordination and exchange of information between hiring managers, managed service providers, vendors, IT, and accounting -...