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Companies are increasingly relying on third parties to provide critical services and technology, taking great care and often spending significant sums of money negotiating and preparing these...

Robotic Process Automation and Artificial Intelligence will have a major transformative effect on how companies operate. The traditional outsourcing service delivery model is under threat, but...

Traditional outsourcing approaches replace employee labor with supplier labor, often offshore. Increasingly, however, suppliers are able to automate work using robotic process automation (RPA) and...

Whether based in or outside the European Union, organizations that process the personal data of individuals located in the EU must prepare to comply with the General Data Protection Regulation (“...

Companies are increasingly relying on third parties to provide critical services and technology, often spending a significant amount of time and effort...

Connected devices, data and the Internet of Things (IoT) are having a transformative effect on how B2B companies operate. The traditional outsourcing service delivery model is under threat, but...

The inevitable move from traditional, on-premise enterprise resource planning (ERP) systems to cloud-based solutions handled by third-party providers has begun. Studies project that within a...

This resource contains ten recommendations on proven ways to optimize and reduce costs under existing outsourcing arrangements and four recommendations on strategies to reduce costs through new...

This session explores the risks, benefits and strategies for success in restructuring or re-bidding a contract with one or more incumbent suppliers. This session will also review the in-sourcing...

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