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This session will present the real-world, immediately implementable solutions that will make a significant difference in complex, multi-provider/client stakeholder relationships. You should attend...

Shark Tank, the critically-acclaimed reality show, has reinvigorated entrepreneurship in America. In this Latin American Services version, the executives who dare to enter the Tank must try to...

Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model,...

Just like people, businesses have relationships - and they have various ways of starting. For relationships to be successful over time, both parties must be happy. This session presented the...

In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a more transformational journey. In this presentation, I will be...

In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we will...

Virtual Operations delivered an Intelligent Automation order processing solution for our largest global FMCG client. Sales orders are subject to a 45-minute turnaround window requiring...

"In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you.  In this edition we...

Resource Origin: IRPA (Institute For Robotic Process Automation) / Virtual Operations

"For many, RPA hasn’t delivered the expected returns. This has led too many companies to approach...

Resource Origin: Virtual Operations

This table lists and describe the key roles and responsibilities of those that will participate in an IPA program.

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