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Developing an Outsourcing Center of Excellence - Changing the Conversation Around Outsourcing - Aetna

As the need grows for creative solutions to address financial, demand and technical challenges,...
World Quality Report 2013-14

The fifth edition of the World Quality Report is the result of ongoing collaboration between Capgemini, Sogeti and HP Software. The report is based on telephone interviews with 1,500 CIOs, IT...
The Chief Purchasing Officer’s Role in the Outsourcing Decision

Results of survey and best practices for Procurement outsourcing and the CPOs role.
Do you want pepperoni with that contract?

How TIAA Strategic Sourcing & Procurement created online "ordering" and self-service tracking tools to standardize requests, improve communication, increase transparency, and reduce...