Beginning in 2011, Whirlpool embarked on an ambitious plan to manage suppliers in a new way. This presentation reviewed the initial challenges that brought about this program, and how the journey...
Browse the SRC
The events of 2020 and early 2021 revealed just how reliant the world is on an ecosystem of successful, reliable and efficient suppliers. One of the most important lessons has been a recognition...
Procurement often gets a bad rap for being too focused on savings and performance. Customer and supplier partners are left confused about the purposes of processes and procedures. Business leaders...
One of the most important stakeholders in an organization are their suppliers. Recent disruptive events have proved that 'supplier experience' has been placed behind other areas such as 'customer...