Building a Customer-Centric Procurement Organization
Procurement often gets a bad rap for being too focused on savings and performance. Customer and supplier partners are left confused about the purposes of processes and procedures. Business leaders struggle with aligning to Procurement's policies. Forgetting to focus on the needs of those served, can bring a transformation from success to failure.
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Procurement often gets a bad rap for being too focused on savings and performance. Customer and supplier partners are left confused about the purposes of processes and procedures. Business leaders struggle with aligning to Procurement's policies. Forgetting to focus on the needs of those served, can bring a transformation from success to failure.