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Session 30; Reaping the Rewards of Social Media - Outsourcing Case Studies (PDF file)

Agenda
- Introductions
- The Evolution of Social Media as a Sales & Service Channel
- Case Studies
- Lessons Learned
 
Using Technology to Drive Successful Third-Party Risk Management
Creating a Consumer Like Experience: Lessons for Procurement Transformation

Struggling with sourcing and management of complex services spend, all while trying to drive business users through a compliant procurement process is a problem that permeates organizations across...