Creating a Consumer Like Experience: Lessons for Procurement Transformation
Struggling with sourcing and management of complex services spend, all while trying to drive business users through a compliant procurement process is a problem that permeates organizations across the globe. One-size-fits-all technologies may not cater to the user experience, and CPOs need to consider the nuance of services categories while attempting to drive control, savings and while partnering with HR in pursuit of total talent strategies.
The full content of this page is only available to SIG Members.
Struggling with sourcing and management of complex services spend, all while trying to drive business users through a compliant procurement process is a problem that permeates organizations across the globe. One-size-fits-all technologies may not cater to the user experience, and CPOs need to consider the nuance of services categories while attempting to drive control, savings and while partnering with HR in pursuit of total talent strategies.