Up until late 1970s the phrases , “Offshore Outsourcing”, “Outsourcing” and “Offshoring” did not exist in the English language. Today, a business meeting does not go by without touching on one of...
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All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
The TELUS Contractor Program Office is an in-house managed Contingent Workforce Program supporting MSP and VMS solutions to engage over 1,300 contingent workers and manage approximately $130M in...
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Why do some Contingent Workforce (CW) programs fail while others turn into home runs? How many CW Suppliers do we need? Are our Suppliers and Managers going around the...
This is a sample Supplier Code of Conduct, used by TELUS.
While a recent Standish Group Chaos research piece points out that 66% of all IT projects are considered unsuccessful, Gartner claims that 400 of Global 2000 firms are now trying to reconstruct...
We hear a lot about how world class sourcing organizations implement programs with their suppliers. However, most would actually argue that what drives the greatest degree of success in a...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...
Shift Change: How to Transition from a Staff Augmentation and T&M Model to a Deliverable Based Model
This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."
Is your organization too trusting or increasingly lax about sharing information with a broader set of suppliers? Are you using disparate systems or external technologies to automate work? Like it...