All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
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The “80/20 Rule” is something that we see repeatedly in our business and personal lives. It is simply an accepted “rule of thumb”—a shortcut that helps us manage our affairs and focus our energies...
While a recent Standish Group Chaos research piece points out that 66% of all IT projects are considered unsuccessful, Gartner claims that 400 of Global 2000 firms are now trying to reconstruct...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...
Shift Change: How to Transition from a Staff Augmentation and T&M Model to a Deliverable Based Model
This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."
Is your organization too trusting or increasingly lax about sharing information with a broader set of suppliers? Are you using disparate systems or external technologies to automate work? Like it...
Latin America has gotten a bad rap as a service provider. Myths abound which are at a minimum, exaggerated and in many cases untrue. During this session, experts will debunk the myths through case...
Presentation focused on lessons learned from "multi"-sourcing to India, Mexico and Czech Republic.
Transformational Outsourcing is results-oriented, partnering stakeholders to drive innovation and value validation using industry benchmarks. It helps in employee awareness and professional...
Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...