Ivan Kotzev, Lead Analyst, CMS Delivery & Transformation, NelsonHall ...
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All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
While a recent Standish Group Chaos research piece points out that 66% of all IT projects are considered unsuccessful, Gartner claims that 400 of Global 2000 firms are now trying to reconstruct...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...
Shift Change: How to Transition from a Staff Augmentation and T&M Model to a Deliverable Based Model
This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."
Over the past few years, Robotics Process Automation (RPA) has rapidly become a key tool for automating operations. However, RPA is just the start of the journey and is now being combined with...
Robotics Process Automation (RPA) is here and it offers a means for implementing continuous process improvement more rapidly and cost-effectively than conventional platforms. This session outlined...
Is your organization too trusting or increasingly lax about sharing information with a broader set of suppliers? Are you using disparate systems or external technologies to automate work? Like it...
Latin America has gotten a bad rap as a service provider. Myths abound which are at a minimum, exaggerated and in many cases untrue. During this session, experts will debunk the myths through case...
Robotics Process Automation (RPA) is a hot topic right now, but many people still don't know how to use it to their benefit. This session will analyze how organizations can achieve maximum value...