All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
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Creating a multi-year strategic plan that endures, and is actually executed, is a real challenge. Seemingly great plans can be upended by the rapid pace of change, shifting priorities, and the...
While a recent Standish Group Chaos research piece points out that 66% of all IT projects are considered unsuccessful, Gartner claims that 400 of Global 2000 firms are now trying to reconstruct...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...
This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."
Is your organization too trusting or increasingly lax about sharing information with a broader set of suppliers? Are you using disparate systems or external technologies to automate work? Like it...
Companies today are faced with the challenge of gaining holistic visibility and management control over their entire workforce. If you're having difficulties in tracking the resources and have...
Latin America has gotten a bad rap as a service provider. Myths abound which are at a minimum, exaggerated and in many cases untrue. During this session, experts will debunk the myths through case...
Presentation focused on lessons learned from "multi"-sourcing to India, Mexico and Czech Republic.