All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
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Companies impacted by the Affordable Care Act (ACA) are grappling with how best to prepare for the anticipated changes to resources, including people, processes, and technologies. This panel of...
CIGNA Microsoft | Expense Management Solutions
Join the expert panel discussion on appropriate measures and metrics to demonstrate effective performance “beyond cost savings”....
The daily challenge that we hear from CFOs is being caught in the 70/30 trap, spending 70% of their time on tactical matters and only 30% on the strategic issues that impact the company’s future....
While a recent Standish Group Chaos research piece points out that 66% of all IT projects are considered unsuccessful, Gartner claims that 400 of Global 2000 firms are now trying to reconstruct...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...
Shift Change: How to Transition from a Staff Augmentation and T&M Model to a Deliverable Based Model
This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."
Is your organization too trusting or increasingly lax about sharing information with a broader set of suppliers? Are you using disparate systems or external technologies to automate work? Like it...
Latin America has gotten a bad rap as a service provider. Myths abound which are at a minimum, exaggerated and in many cases untrue. During this session, experts will debunk the myths through case...
Presentation focused on lessons learned from "multi"-sourcing to India, Mexico and Czech Republic.