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A Presentation by Dr. Ron Babin, Associate Professor at the Ted Rogers School of Management, Ryerson University

Outsourcing is a fundamental business tactic; most large organizations will outsource some aspect of their business operations such as IT, finance and accounting or other processes. For many...
Navigating the Perfect Storm: How Teamwork Enabled Océ and TALX to Manage a New Outsourcing Relationship During the Turbulent Economy

After outsourcing their mission critical mail and scanning process for unemployment insurance claims and HR services to Océ Business Services (OBS), TALX and OBS encountered the 2008 economic...
Creating New Business Models Using Industry 4.0 - The Impact of AI, IoT and Digitalisation on GBSl

Business Process Transformation and Global Sourcing Case Studies in F&A and Supply Chain (PDF file)

This presentation includes topics such as Business Processes, Performance matrices, scopes of service in sales order processing, best in class matrices for order management, scopes of service in...
Cognitive Experience Automation

How can sourcing leaders take artificial intelligence beyond the hype to generate sustainable revenues? In this session, the presenters will share how Volvo is using AI technology to operate the...
Reducing Contingent Labor Risk while Streamlining the Contracting Process

The rise of organizations using contingent workers presents a set of potential challenges and risks if their engagement is not handled properly. Large organizations with decentralized hiring...