From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
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Key Takeaways:
- LPL did a lot of internal prep-work and that paid out in a big way
- CPM Braxis assigned experienced resources to the account to ensure success
- Year-over-year...
With the contingent workforce growing to 60 million strong by 2020, organizations of all sizes and across all industries are looking at this segment as a vital component of their total talent...