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The World Payments Report 2013 from Capgemini and RBS explores the impacts of innovative B2B business models and alternative C2B models on the payments value chain. All are driving strong growth...

Three years ago, the National Bank of Canada embarked on a strategic project with a mission of better managing indirect services procurement through strong operational efficiencies and the use of...

For some companies, up to 80 percent of their indirect spend is on services. While this spend is often overlooked or undermanaged due to it's complexity, unique challenges, it is one of the area...