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During this session Tom Sek from the Optum division of UnitedHealth Group will discuss how he and his team have used Ariba's On-demand Contracts Management solution to enable its transformation...

Despite its large scale and scope, MnSCU (Minnesota State Colleges and Universities) currently operates as a set of 54 independent schools. The MnSCU organization is not using its collective...

Like many other companies, UnitedHealth Group has implemented a sourcing program transformation in order to consolidate resources into functional competencies. After defining our goal to leverage...

Verizon, UnitedHealth Group| Fieldglass

The U.S. Bureau of Labor Statistics reported that the temporary services industry added almost a half million workers between June 2009 and...

Think you know everything about delivering global business services? You probably do. It's been around for a while, right? Ironically, it's everything you already know that will make you fail in...

Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region's...

Encourage collaboration and kick-start your organization’s innovation potential by tapping into the creativity and diversity of your sourcing partners. Use this specific approach to: create better...

It is the same old challenge; how do you create savings this year from the same categories you sourced last year? Successful sourcing programs leverage an optimal...

This presentation provides an overview of Colombia as a destination for BPO. 

  • Colombia in the international context of BPO
  • Size and growth of the BPO sector in Colombia ...