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Use this template to measure loan servicers.

CPOs and CFOs - just how different (and how similar) are they? Having lived the world of both for many of his four decades in the business world , Lamar Chesney provides an intriguing and...

In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a more transformational journey. In this presentation, I will be...

In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you. In this edition we will...

Virtual Operations delivered an Intelligent Automation order processing solution for our largest global FMCG client. Sales orders are subject to a 45-minute turnaround window requiring...

There's no way around it. The move to cognitive procurement from traditional procurement relies on the establishment of good, quality data. Artificial Intelligence/Machine Learning (AI/ML) cannot...

"In Parts 1 and 2 of the C Suite guide we shared our ten top tips for embarking on an automation programme and looked at how to choose the right automation partner for you.  In this edition we...

Resource Origin: IRPA (Institute For Robotic Process Automation) / Virtual Operations

"For many, RPA hasn’t delivered the expected returns. This has led too many companies to approach...

Resource Origin: Virtual Operations

This table lists and describe the key roles and responsibilities of those that will participate in an IPA program.

Competitive challenges today are changing the way work is done. In order to survive organisations must digitally transform business operations

Digitisation has resulted in massive growth of...

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