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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
Got Talent? Is a Shortage of Skills a Global Pandemic or a Storm That Will Pass?

More than 35% of employers worldwide have reported skill shortages in 2014. This is the highest percentage in almost a decade and has been confirmed by numerous credible sources including Deloitte...
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...
Benefits of Bringing Services Procurement Into Your MSP Program

While services procurement (SOW) engagements can allow employers to hire the best contingent talent to complete a project, the approach you take to building services procurement into your overall...