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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
Being Schooled in Procurement: Ancillary Purchasing Technologies and Analytics across the University of California

The 10-campus University of California (UC) was challenged to save $200 million annually within five years as part of the "Working Smarter" initiative. This included acquiring ancillary purchasing...
Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...
Using Technology to Drive Successful Third-Party Risk Management