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Trends in Outsourcing: Improving Efficiencies in Document Processing Automation

Rebecca Rowe, Senior Marketing Manager, Parascript ...
With a Decade of Uncertainty Ahead, How Does Procurement Focus?

If a company defines itself today as "pretty good" vis-à-vis "excellence" in Procurement...is it important to know where it really stands? We think so. Changes in demographics, culture, economics...
The Change Agent: Should we Kill 'em or Support 'em?

Clyde Dornier, Senior Vice President and Chief Procurement Officer, The Freeman Company

The Stages of Change Acceptance and Ways to Affect Change

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Value Creation: Interview Results from the Top BPOs and Their Clients

Lessons learned and take-aways are provided by industry experts that result from over 100 interviews with BPOs and their clients on how to do...