The future of legal outsourcing services - new norms, new services, new providers: With more choices than ever before, buyers of legal process outsourcing (LPO) services need to understand the...
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If your organization is involved in any type of Global Business Services (GBS) relationship, whether it is outsourcing, shared services or digital services; and whether your relationship is...
This session will present the real-world, immediately implementable solutions that will make a significant difference in complex, multi-provider/client stakeholder relationships. You should attend...
Most organizations struggle with understaffed vendor management teams who must labor to create the optimal processes, structure and automation to support effective vendor management. This session...
Just like people, businesses have relationships - and they have various ways of starting. For relationships to be successful over time, both parties must be happy. This session presented the...
If your organization is involved in any type of Global Business Services (GBS) relationship, whether its outsourcing (ITO/BPO/KPO), shared services or digital services and whether your...
In this session, USAA presented their Enterprise Supplier Governance Framework and how they operationalized the framework using specialized tools, processes, standards and training. The presenters...
Your key supplier relationship are more important than ever to your organization's success. That's why ensuring your suppliers are delivering maximum business value is a must. How can you be...
During this panel discussion, you will hear from buyers, suppliers and a leading advisory firm about their perspectives, experiences and best practices in Corporate Social Responsibility (CSR),...
Digital innovation is affecting the entire enterprise including every business function and sourcing relationship within it. What does this mean for how you and your organization maximize business...