Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
Browse the SRC
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....
Getting hacked is now a matter of when, not if. As a result, the ability to detect and respond to attacks before significant damage is done has become one of the most important issues in...
An ultimate goal of Procurement is to become a trusted advisor and partner to the business. Marketing is traditionally one of the most difficult category areas in which to achieve this. At NTT...
News stories about major data breaches have become increasingly common. Companies that are suffering from these breaches range from small startups to major multi-national corporations and even...