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Domain expertise, analytics, technology, automation and delivering value are all important to stay ahead in this fast changing environment and competitive market. In this dynamic keynote address,...

Blue Lynx Media, a Tribune Company | Dentons | EXL

Historically, when the Tribune Company sought to outsource various transaction processing, finance and accounting functions, it...

Historically, when the Tribune Publishing Company sought to outsource various transaction processing, finance and accounting functions, it followed a conventional sourcing methodology to select...

Protecting confidential information is mission critical for all stakeholders involved in Business Process Services (BPS) initiatives. However, defining confidential information can be a challenge...

Big data is transforming all aspects of business and society, shifting the problem solving approach from experience and intuition to data and analysis-based fact. Due to improved business...

This content is available to current SIG Members only. Hear how NTT Data Services has successfully transformed their sourcing and...

Everest Group's Service Provider Snapshots provide a holistic, fact-based view of leading service providers across dimensions such as financial performance, industry presence, geographic spread,...