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This presentation explores the use and terms of typical Statements of Work and Service Level Agreements.

In this session, Ms. Rachelle Helton, Senior Supplier Manager, from NetApp kicked off the discussion with a quick overview of supplier management, asking attendees to share their best practices,...

One of the most critical aspects of managing a successful global strategic sourcing organization is building and maintaining partnerships. Growing and sustaining cost savings success depends on...

Recent statistics show that companies with existing supplier diversity programs report increased profitability – sometimes as high as a 133% return on procurement investments. The respected track...

The Request for Proposal process is an integral component to modern day sourcing. However, the RFP framework was created over a century ago, limited by paper communication. Despite technological...

Just like running an employee background check, mitigating supplier risk requires proactive and intentional vetting. The same concept applies for even more complex, multi-tiered supply chains....

Purchased Transportation (PT) is an increasing spend category for FedEx where 3rd party contracted carriers are utilized for balancing lanes and meeting additional network capacity requirements....

Though many organizations are aware of and will mitigate business risks, procurement as a risk control function is often overlooked. Specifically, SRM (Supplier Relationship Management) is a key...

The Sourcing Playbook is a set of flexible, standardized templates with accompanying training for certain critical deliverables within the FedEx Sourcing Methodology. Prior to the Playbook,...

Collaboration across finance, procurement, and supply chain helps companies save money, avoid supply chain disruption, and take advantage of strategic opportunities. Operational silos and...

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