From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
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More and more companies are extending their commitment to responsible business practices to their value chains, from subsidiaries to suppliers. They do so not only because of the inherent social...
Through engagement with a diverse set of companies and supply chain experts, members identify and develop new approaches to implement within their businesses and with suppliers. In addition, the...
Source Origin: BSR
"Stakeholder mapping is Step 2 in the BSR Five-Step Approach to Stakeholder Engagement. Mapping is an important step to understanding who your key stakeholders are, where...
01:00 pm - 01:15 pm: Welcome and Opening Discussion by Geoff Talbot, Chief Growth Officer, SIG
01:10 pm – 1:50 pm: Cyber Risk Keynote Presentation, by Michele Wesseling, Associate Vice...
Imagine if you had access to a handful of tools that could persuade someone to do something that benefitted both them and you instead of just “telling” them to do it and hoping that they will. Our...
In a perfect world, we would all get along - there would be sunshine and rainbows, and our teammates and employees would work in harmony. But we don't live in a perfect world. Conflict happens....