According to Accenture Seamless Retail Study, up to 86% of consumers in North America state they ‘like shopping in brick-and-mortar stores’ (for select retail sectors) and another report by...
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Only 40% of all companies surveyed in 2012 had a clear roadmap of where they wanted to go with their mobile initiatives. However, they expect to deploy more than 25 mobility applications over the...
"Today, digital interactions dominate every communication, transaction and customer experience - either on a face-to-face level or behind the scenes. We are experiencing the third stage of the...
Today, digital interactions dominate every communication, transaction and customer experience - either on a face-to-face level or behind the scenes. We are experiencing the third stage of the...