Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
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Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
Marriott | Mindtree
With tremendous pressure to improve margins while facing rising costs; Marriott sought to maintain market leadership, increase client satisfaction and grow...
Today’s interactive workshop is focused on tackling the unique and most difficult challenges associated with establishing, negotiating and optimizing next generation...
Effective vendor management service enables management to focus on core business rather than spending their time in Information Technology (IT) management with the various vendors. It saves time...
Travelport provides mission critical distribution strategies for airlines. Methodical planning, standardized approaches, and a dedication to excellence are critical to any project, particularly...
As outsourcing matures, new and unique challenges are discovered at every turn, but depending on which path you are on, you may not hear all the latest insights. Join other Sourcing, Outsourcing...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
According to Accenture Seamless Retail Study, up to 86% of consumers in North America state they ‘like shopping in brick-and-mortar stores’ (for select retail sectors) and another report by...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...