Microsoft
The industry has moved beyond managing contractual Service Level Agreements (SLAs) and has recognized the need to partner and align with key suppliers on a deeper level...
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CIGNA Microsoft | Expense Management Solutions
Join the expert panel discussion on appropriate measures and metrics to demonstrate effective performance “beyond cost savings”....
The daily challenge that we hear from CFOs is being caught in the 70/30 trap, spending 70% of their time on tactical matters and only 30% on the strategic issues that impact the company’s future....
This document is intended a guideline for savings calculations, validation and reporting.
For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...
Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...