An effective SLA balances the unfortunate incentive for a provider, in a fixed price arrangement, to increase its profits by cutting service quality.
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Twelve key steps for outsourcing customers whose top priority is reducing costs.
Practical solutions for negotiating complex multi-supplier contacts.
This presentation was geared towards those who wanted answers to critical questions regarding outsourcing services agreements. In this session, the presenters discussed the most commonly...
Like much of life, sourcing is full of opportunities to make costly legal mistakes that could easily be averted. You can form ineffective contracts, violate laws, sacrifice value and violate third...
During this session, the presenter described how to deliver value to your organization by re-examining your sourcing arrangements on an ongoing basis, not just at contract expiration. By adopting...
Although estimates of economic value in sourcing agreements generally focus on the pricing schedule and the products or services to be delivered, sourcing agreements also provide value by securing...
Issues particular to outsourcing as opposed to procurement.
Presentation on how to expedite the outsourcing process and risks/rewards associated.