For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...
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Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...
Like much of life, sourcing is full of opportunities to make costly legal mistakes that could easily be averted. You can form ineffective contracts, violate laws, sacrifice value and violate third...
Numerous suppliers have copies of your data or access to your systems. Few to no suppliers promise absolute data security or indemnify you for the full harm you suffer from a data security breach...
The Report to the General Motors Board on the Ignition Switch Recall will eventually be a case study used in business schools around the world. The Report contains specific lessons on interactions...
Original Source: Morgan Stanley
"A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, operations, technology, suppliers,...
People are the heart of your procurement organization. Your success depends on your ability to have the right people – with the right skillsets – in the right roles.
Today, accomplishing...