From the 2012 Emerging Markets Research Group Summit, Logica and Oracle describe transformational BPO, including...
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How do you align your category management activities to business strategy and objectives? How do you develop a plan and playbook for defining and executing on your...
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"The process of contract approval is my favorite part of the job," said no one…ever. This session will trace a contract through the past, present and future of contract processing, focusing on...