From the 2012 Emerging Markets Research Group Summit, Logica and Oracle describe transformational BPO, including...
Browse the SRC
In this session, the presenters discussed an innovative way to blend contracted services and contingent labor to create a win-win-win condition for business managers, procurement and contract...
Gone are the days when value from outsourcing was based on "getting the same output for less." Present day outsourcing is founded on transformation goals and measured in ways beyond just...