From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
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Topics covered in this session included:
- An insider's view on doing business with a public benefit company (PBC) from integrated supply chain to strategic business partners
- ...
We are at the tipping point of unleashing the formidable power of a harmonized Dx (digital transformation) and the human workforce. It is up to the humans in this equation to embrace change and...