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Up until late 1970s the phrases , “Offshore Outsourcing”, “Outsourcing” and “Offshoring” did not exist in the English language. Today, a business meeting does not go by without touching on one of...

The TELUS Contractor Program Office is an in-house managed Contingent Workforce Program supporting MSP and VMS solutions to engage over 1,300 contingent workers and manage approximately $130M in...

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Why do some Contingent Workforce (CW) programs fail while others turn into home runs? How many CW Suppliers do we need? Are our Suppliers and Managers going around the...

This is a sample Supplier Code of Conduct, used by TELUS.

In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...

We hear a lot about how world class sourcing organizations implement programs with their suppliers. However, most would actually argue that what drives the greatest degree of success in a...

Sceptics might say that triple bottom line reporting is just the latest management fad. I see it rather as the tip of an iceberg. Beneath the calls for triple bottom line reporting is a...

Global organizations have been formally managing their flexible workers with best-of-breed solutions for more than a decade. But, managing your traditional temporary labor is only a small piece of...