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In this session, Ingram Micro and Sheppard Mullin will review optimal strategies for governing multi-country, multi-vendor outsourcing engagements for ensuring quality of service. Topics covered...

More than 35% of employers worldwide have reported skill shortages in 2014. This is the highest percentage in almost a decade and has been confirmed by numerous credible sources including Deloitte...

One of the ways to drive more efficient and sustainably successful services procurement programs includes using technology, data, and analytics. But where do you start? Where it all begins: a good...