Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
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Verizon | Infosys
Having implemented shared services, many companies are now working to optimize management and delivery. Organizations are seeking to benefit from a strategy that...
Procurement outsourcing has become a definitive agenda item for CXOs as companies strive to achieve ‘capability optimization’, where procurement service costs are lower and value delivered higher...
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
Verizon, UnitedHealth Group| Fieldglass
The U.S. Bureau of Labor Statistics reported that the temporary services industry added almost a half million workers between June 2009 and...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
During this panel, the members will discuss the construction of source-to-procure outsourcing engagements. Panelists intend to address the type of value creation irrespective of size, that a new...
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....