Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
Browse the SRC
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....
Like much of life, sourcing is full of opportunities to make costly legal mistakes that could easily be averted. You can form ineffective contracts, violate laws, sacrifice value and violate third...
Numerous suppliers have copies of your data or access to your systems. Few to no suppliers promise absolute data security or indemnify you for the full harm you suffer from a data security breach...
The Report to the General Motors Board on the Ignition Switch Recall will eventually be a case study used in business schools around the world. The Report contains specific lessons on interactions...