Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
Browse the SRC
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
Document processing activities consume about 3-6% of revenues throughout business operations. The opportunity to optimize costs, create value, and improve business outcomes has been well...
Océ Business Services, Inc.
Organizations spend up to 3% of revenue producing, distributing, and consuming document services such as Print, Mail, Scanning, Records and eDiscovery....
The Goal Standard - How Companies Leverage Document Management to Help Meet Their Top Business Goals
This report examines how organizations are leveraging document management activities to help meet their top business goals in 2011 and into 2012. This includes assessing the positive business...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
After outsourcing their mission critical mail and scanning process for unemployment insurance claims and HR services to Océ Business Services (OBS), TALX and OBS encountered the 2008 economic...
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....