All of a sudden every company is becoming a technology company. No matter what industry you participate in, you can bet that it is being transformed by information technology.
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Procurement organizations continue to experience intensifying pressures to deliver more strategic categories across a widening array of geographies, while responding to increasingly demanding...
Forty-one major enterprise buyers of outsourcing and eight leading service
providers came together in New York City (April 2012) to discuss these
challenges inherent in today’s...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam's backyard,...
The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services evolve in Uncle Sam’s backyard,...
While a recent Standish Group Chaos research piece points out that 66% of all IT projects are considered unsuccessful, Gartner claims that 400 of Global 2000 firms are now trying to reconstruct...
The Evolution of Global Business Services: Enhancing the Benefits of Shared Services and Outsourcing
In today’s business environment, nine out of every ten enterprises have shared services and 97% manage outsourcing relationships. However, the majority have yet to benefit from combining shared...
Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism...
HfS Research | HfS Research
It is clear to HfS Research that outsourcing buyers seek innovation, but are emphatically frustrated by their providers' inability to deliver it....
Shift Change: How to Transition from a Staff Augmentation and T&M Model to a Deliverable Based Model
This session provides an overview of an initiative to move the IBS structure to a
"IT Service Delivery Model" rather than continue with a Staff Augmentation."