Research continues to suggest that the majority of large enterprises are adopting a Global Business Services delivery model. Meanwhile, federal regulators are providing increasingly specific...
Browse the SRC
In mature outsourcing relationships, companies continue to struggle to achieve their desired outcomes of ongoing excellence, continuous improvement and innovation, consistently. Join this panel of...
As the air travel community deals with the turbulent landscape caused by COVID-19, ARC is committed to providing timely information to help our partners and all those involved in the industry make...
Impact of the pandemic on Strategic Relationship Management & Governance
Strategic outsourcing relationships frequently impact hundreds of millions of dollars for a client and tens of millions for a service provider....
National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In...