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The Procurement Story of First Data by Shawn Anderson, Former CPO of First Data

ANA fielded a survey in December 2012/January 2013 to better understand the metrics used to measure the success/ contribution of the marketing procurement organization.

The survey focused...

For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage associated with litigation or arbitration would...

Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how much value is destroyed (for both sides)...

Procurement is once again at a dramatic inflection point as a profession. The '90s saw strategic sourcing and shared services established as core elements of the procurement professional's skill...

Original Source: Morgan Stanley

"A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, operations, technology, suppliers,...