Corporations and business leaders are facing some of the most disruptive changes of a generation. Digitally savvy consumers and advances in technology are at the forefront of a paradigm shift in...
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Outsourcing IT services like application development and maintenance would yield significant financial savings to the outsourcer. However, they have complained of not reaping the level of benefits...
There is no question that SIG members have delivered tremendous savings to their organization in tough economic times. To reach the next level, our members must focus on how to create more value....
Today many organizations are coming under increased regulatory pressures and are re-evaluating and formalizing their risk management strategies. As one of the largest U.S. financial institutions,...
Robotic Process Automation (RPA) has become a buzzword these days and in some cases, robots are being lauded as the greatest disruptors of the procurement domain. While the hype is real, very few...
Effective risk management is a "long game" built on expertise, experience and hard work. Attend this session so you can learn how to get in and stay in the game. The presenters demonstrated how to...
The session provided insights into how companies planning a new managed services outsourcing adventure can structure their initiative to maximize value and mitigate risks. Presenters reviewed how...
In the midst of increased regulatory scrutiny and a low interest rate environment, can financial services firms continue to thrive? Or is this a death march to a utility-based model for this...
Many businesses employ contingent workers to keep their operations running every day. For large companies like Farmers Insurance with many locations across the United States, it can be difficult...
Philips | Virtusa
Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk;...