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Lessons Learned

-Culture will impact growth of your program

-Provide clear objectives and means to achieve them

-Communicate a consistent message (ESM team)...

At Qantas we are consciously focussing on collaboration within the Group, our service partners and even governing bodies and the broader industry. The biggest challenge in this collaborative...

One of the ways to drive more efficient and sustainably successful services procurement programs includes using technology, data, and analytics. But where do you start? Where it all begins: a good...