From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
Browse the SRC
Every SIG Summit we showcase the best of the buy-side supplier management programs. We debate between traditional approaches and using outside-the-box-thinking like applying CRM (Customer...
It is a paradox. Never waste a penny, 100% uptime, and trust what the sales people tell you. In this session the presenter will introduce "truth based design". In summary, having access to the...