From the 2012 Emerging Markets Research Group Summit, a case study in customer experience and care transformation.
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Office product retailers, Office Depot and OfficeMax merged in November 2013 with the goal of delivering significant operating synergies and thereby radically improving financial performance. But...
Every SIG Summit we showcase the best of the buy-side supplier management programs. We debate between traditional approaches and using outside-the-box-thinking like applying CRM (Customer...